Your Albany Edge Dedicated Server is a Bare-Metal or a Cloud Server that:
a) is hosted in a data center in Albany, NY physically close to your application users and customers
b) provides the lowest possible round-trip delay for application delivery (typically less than 5 milliseconds).
Your Albany, NY server environment can be used as:
a) Edge dedicated server with OS installed directly on the physical (bare-metal) server; or
b) As an infrastructure node that hosts virtual servers created with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22). VMM allows you to create and use Virtual Machines (VMs) that run a Linux distribution or Windows OS.

Yes, there are no limits on the inbound and outbound Internet traffic (data transfer) on your Edge Bare Metal server which is hosted in our Albany data center located at 316 N. Pearl. There are also no data transfer fees. Each Albany Edge bare metal server comes with a certain physical capacity of the Internet connection port - 5 Gbps, 10 Gbps, 20 Gbps, or 30 Gbps - chosen by the server owner. Server owners are free to transfer data up to the full capacity of the Internet connection port they selected when they signed up. If the server user selected a 5 Gbps connection port at sign-up, they can upgrade to 10 Gbps, 20 Gbps, or 30 Gbps, depending on the network interface available on the bare-metal server in Albany.

Yes! Each Albany Edge Dedicated Server has four (4x) 25-gigabit network interfaces configured for redundancy on 2 separate NIC cards. All four interfaces are placed into a single link access group (LAG) and utilize LACP for individual link monitoring. Your Albany Dedicated Server is connected to two network switches with two (2x) 25-gigabit connection links to the first switch and two (2x) 25-gigabit to the second switch. Each network switch has multiple 100-gigabit fiber connections to the data center's network architecture that features failover protection. The overall networking architecture sustains full data transfer capacity with the failure of any single networking appliance or link. The data transfer from our Boise Idaho Edge data center to either the public Internet or the MPLS IP VPN network is secured by two diverse routers for each network. The routers are connected to a pair of network switches. The data transfer can be forwarded through both routers and will switch over automatically upon failure of any networking device.

All HostColor Edge dedicated servers in Albany, NY come with "Free Infrastructure Support". HostColor never charges you for access to infrastructure technical support. Unlike the large hyperscale clouds like AWS, Azure and others, that charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your Albany bare-metal dedicated server such as CPU, RAM, and storage drives. With our free infrastructure support, you can save money and have access to the technical support you need for the core components and network functions of your Albany edge server.
Please note that the "Free Infrastructure Support" does not include support for the operating system (OS), any custom configurations created and maintained by the customer, and the installed software applications.
Please note that in the event of a major hardware component failure or a failure of the Edge Server's operating system (OS), it is very likely that HostColor will deploy a new bare-metal server rather than repair the current server. For this reason, we expect our Edge Server customers to maintain a fully functional backup copy of their server technology environment, applications, and data.
In addition to the "Free Infrastructure Support" HostColor takes the Edge hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Servers" support.

While most dedicated hosting providers offer 'Unmanaged' or 'Managed' hosting services, HostColor does 'Semi-Managed' and 'Managed' Edge Servers.

'Unmanaged' means that the client is solely responsible for the management of the bare-metal edge server they have. The provider's responsibility is to make sure that the server network connection works properly and in case of a hardware failure, to fix the failed components, or to replace the whole physical server.
'Managed' means that the provider is responsible for managing the network, the physical server, the installed operating system, and the software environment. The provider does operating system updates, software updates, and other management and configuration tasks on the physical server. In other words unmanaged edge bare metal servers do not feature server-side support and therefore the clients pay for the base infrastructure service. The 'Managed Edge Servers' feature full server-side infrastructure, OS, and software environment support and therefore are more expensive, as the provider's experts commit time and work hours to deliver technical and system administration.
HostColor fills the gap by offering 'Semi-Managed' Edge Bare Metal Servers in Albany. 'Semi-Managed' means that our administrators install your preferred OS on the physical server or your preferred virtualization platform to transform the physical server into a Cloud infrastructure. We create a custom technology environment per your requirements and keep on record a description with the 'base desired state' of your server in Albany, NY. As a part of the 'Semi-Managed' support contract, HostColor reinstalls the server OS per the request and helps the client fix issues and troubleshoot in case of any operating system, networking, or software configuration issues. All 'Semi-Managed' dedicated servers in Albany feature up to 30 minutes per month of technical and system administration. Any time spent by HC experts on managing the server OS, software environments, or troubleshooting will be charged at HostColor's standard managed service rates.

After the payment is made, the billing month starts from the moment we send you the login credentials of your Semi-managed Albany Edge Server. You can choose between a month-to-month contract and an annual contract. All Albany Edge Dedicated Hosting services are set to month-to-month contracts by default, something that gives you flexibility. If you want to sign an annual contract, we will give you a lower monthly service fee, however, you will be required to prepay the full contract (all 12 service fees). Please note that a Albany Server on a month-to-month contract must be properly canceled and terminated before we stop billing you. Like other dedicated hosting services, the Edge ones require a 30-day cancelation notice. However, on some occasions, we allow early cancelations. To qualify for an early cancelation, you must have submitted a cancelation request from your Account 5 business days before the beginning of the new billing cycle.