Do I get a server with an AMD Ryzen or AMD Epyc processor?
AMD Ryzen is a processor designed for workstations such as consumer desktops and laptops. AMD Epyc is a processor designed for servers to support high intensity application and technology workloads. AMD Epyc processors have higher core counts, more memory channels, and greater I/O capabilities.
According to AMD, Ryzen processors are intended for general desktop and laptop use, content creation, and gaming, while Epyc CPUs are intended for use in servers and provide computing power for high-end, resource-intensive applications, as well as for powering virtualization environments and cloud computing infrastructures.
HostColor recommends the AMD Ryzen-based bare metal servers if your organization needs to host a moderate number of remote desktop computers (also known as cloud desktops). For other server-hosted applications and workflows, we'd recommend AMD Epyc processors.
Do you have servers with AMD Ryzen Threadripper CPU?
Yes, we do. We have a dedicated server with AMD Ryzen Threadripper Pro 7965WX processor, 512 GB RAM, scalable NMVe drive options and customizable bandwidth. Server configurations are available in a handful of US data centers.
Can I have a custom built AMD dedicated server?
Yes, please send us your hardware requirements for dedicated server with AMD processor and we will we respond with a service quote. After it is accepted and paid, the process of building and testing the server will start.
The estimated delivery time for custom-built servers is between 10 and 30 days.
What AMD server hosting services does HC offer?
We offer AMD Ryzen and AMD Epyc hosting services in various edge data centers. Our most used data center locations for delivering dedicated server hosting with AMD processors are: Amsterdam in the Netherlands and Ashburn VA, Bend OR, Charlotte NC, Dallas TX, Los Angeles CA, and New York in the United States.
What is the security level of my AMD Dedicated Server?
AMD Bare Metal Servers and AMD-based Dedicated Cloud Hosting infrastructure providers offer the following levels of security with their dedicated hosting services:
1. Physical Environment Security
Physical environment security refers to all physical aspects of the data center facilities used to house AMD bare metal servers. This includes resilience to natural disasters, the physical design of the data center and the way server rooms and cabinets are organized, as well as power redundancy, Internet network redundancy, and overall business continuity.
2. Network Security
Network security is part of the overall data center communications architecture. It includes the redundancy of fiber connectivity routes and the wide choice of ISPs and interconnection options.
3. Physical Server Security
This can also be referred to as "Bare Metal Server Security". It refers to the specific hardware components and configurations of the AMD server that increase its uptime. These include the number of power supplies (PSUs) used, the number and capacity of network interface cards (NICs), the number and specification of hard drives used (SATA, SAS, SSD, NMVe, etc.), the use of RAID controllers, the Intelligent Platform Management Interface (IPMI, also known as ILO and iDrac by server vendors) for remote network access to the iDrac-based server, etc.
As a provider of AMD Bare Metal Servers, HC automatically covers the highest possible industry standards regarding "Physical Environment Security" and "Network Security". Physical Server Security is a customizable element of the dedicated hosting server that is selected by the user of the physical server (i.e. the customer).
Most of our AMD dedicated servers include the following "Physical Server Security" by default:
- Redundant Power Supplies (PSUs)
- At least 2 x 1 Gbps physical Network Interface Cards (NICs)
- Intelligent Platform Management Interface (IPMI) and IPMI capabilities, except for the Edge servers, which are shipped with SSH management access only and are not recoverable in the event of an operating system (OS) failure that renders the server inoperable
Are there AMD dedicated servers with unlimited bandwidth?
Yes, if by "unlimited bandwidth" you mean no restrictions on inbound and outbound Internet traffic and no charges for data transfer used. However, please note that in some of our datacenters, your AMD server will have a default data transfer quota measured in terabytes (TB) per month. You will be able to switch to unmetered bandwidth and unlimited traffic up to the physical capacity of the bandwidth port if you wish.
Your AMD dedicated server in any of our locations comes with a certain virtual or physical capacity of the Internet connection port, chosen by the server user. It varies from 1 Gbps to 20 Gbps.
Unless a specific data transfer quota in TB per month is specified in the AMD server plan, all AMD dedicated hosting services offered by HostColor feature "unlimited bandwidth up to the capacity of the Internet connection port". This is also called "unmetered bandwidth", which is actually a more accurate term. So, if you have been provisioned an AMD server with "Unrestricted Data Transfer", then there are no limitations or restrictions on bandwidth usage or data transfer quotas, up to the capacity of the Internet connection port you have chosen.
Is my AMD dedicated server safe from DDoS attacks?
Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks typically result in service unavailability and thousands of dollars in data transfer service fees, especially if you host your IT infrastructure with one of the major hyperscale cloud providers.
HostColor's DDoS-protected AMD dedicated servers minimize the risk of service unavailability and virtually eliminate the risk of you incurring data transfer costs as a result of artificial, bot-generated traffic to your server instances.
When you use our AMD dedicated servers, your applications run behind sophisticated DDoS protection firewalls, maximizing application availability. Our natural, enterprise-grade, DDoS-protected networks safeguard your server from unexpected network downtime, preventing loss of business and revenue. Our DDoS-protected network services filter out malicious traffic and ensure that legitimate traffic requests reach your servers and applications. Specifically, our DDoS protection includes the following capabilities:
- Real-time mitigation of malicious attacks
- Human-generated traffic that reaches your AMD dedicated server
- Native protection against network attacks of any size
- No additional fees or charges for DoS and DDoS protected servers and infrastructure
- No fees for bot-generated and malicious traffic on all unmetered dedicated servers and dedicated clouds with AMD processors
- No increased latency and long round-trip delays in application delivery in the event of a network attack
- All IPv4 and IPv6 settings are protected from DDoS attacks
What does a Semi-Managed AMD Dedicated Server mean?
While most dedicated hosting providers offer "Unmanaged" or "Managed" hosting services, HostColor does "Semi-Managed" and "Managed" Dedicated Servers.
"Unmanaged" means that the client is solely responsible for the management of the AMD bare-metal server they have. The provider's responsibility is to ensure that the server's network connection is working properly and, in the event of a hardware failure, to repair the failed components or replace the entire physical server.
"Managed" means that the provider is responsible for managing the network, physical server, installed operating system, and software environment. The provider performs operating system updates, software updates, and other management and configuration tasks on the physical server. In other words, unmanaged dedicated servers have no server-side support and therefore customers pay for the basic infrastructure service. The 'Managed Dedicated Servers' have full server-side infrastructure, OS and software environment support and are therefore more expensive as the provider's experts spend time and man-hours to provide technical and system administration.
HostColor fills the gap by offering "Semi-Managed" AMD Dedicated Servers. "Semi-Managed" means that our administrators install your preferred operating system (OS) on the physical server or your preferred virtualization platform to transform the physical server into a cloud infrastructure. We create a customized technology environment based on your requirements and maintain a "baseline desired state" description of your AMD server. As part of the "Semi-Managed" support contract, HostColor will reinstall the server operating system upon request and assist the client in troubleshooting and resolving any operating system, network or software configuration issues. All "Semi-Managed" London dedicated servers include up to 30 minutes of technical and system administration per month. Any time spent by HC experts managing the server OS, software environments or troubleshooting will be charged at HostColor's standard managed service rates.
Is there technical support available for my AMD server?
All HostColor AMD dedicated servers come with "Free Infrastructure Support". HostColor never charges you for access to infrastructure technical support. Unlike the large hyperscale clouds like AWS, Azure and others, that charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your AMD-based bare metal dedicated server such as CPU, RAM, and storage drives. With our Free Infrastructure Support,, you can save money and have access to the technical support you need for the core components and networking features of your AMD server.
Please note that Free Infrastructure Support does not include support for the operating system (OS), any custom configurations created and maintained by the customer, and any installed software applications.
In addition to the "Free Infrastructure Support" HostColor takes the dedicated hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Server" support.
How do I get technical support for my AMD Dedicated Server?
The best way to get quality support is to login to your account and
Open a Support Ticket. New customers, please use
contacts us here). This allows us to track quality and response time and ensure that customer requests are answered promptly.
Live chat and phone support are also available. The support team also communicates with Managed Services customers via instant messaging on Telegram. However, all of these support channels are in addition to support ticket communication.
Is business continuity possible with AMD servers?
Yes, you can do this using virtualization technology such as Proxmox VE. Proxmox provides a software stack called the HA Manager that automatically detects failures and provides automatic failover.
The Proxmox VE HA Manager acts like an "automated" administrator. After resources (VMs, containers, etc.) are configured, the HA Manager monitors them for proper functionality and handles service failover to a redundant node (server) in case of failure or downtime. The HA manager can also handle normal user requests to start, stop, move, and migrate a service.
But it's not just Proxmox VE. There are many other technologies that enable the use of two or more physical servers to provide business continuity for IT infrastructure and hosted applications. Microsoft Windows Hyper V also allows server owners to create a high availability cluster.
How does HC assign IP addresses on the AMD Servers?
All AMD dedicated servers are assigned 1 usable IP address by default. Server users can add additional IPs at any time.
How does HostColor bill my AMD Dedicated Server?
Once payment is made, the billing month for your Semi-Managed AMD Dedicated Server starts from the moment we send you the login credentials. By default, all AMD dedicated hosting services are set to month-to-month contracts to provide maximum flexibility.
You can choose from month-to-month, 3-month, 6-month, and annual contracts. If you choose an annual contract, you will receive a lower monthly service fee. However, you must pay for the entire contract (all 12 service fees) in advance. Please note that your AMD server on a month-to-month contract must be properly canceled and terminated before we will stop billing you. The AMD servers, like other dedicated hosting services, require a 30-day cancellation period. In some cases, we may allow early cancellation. To qualify for an early cancellation, you must submit a cancellation request from your account 5 business days prior to the start of the new billing cycle.