Your Edge Dedicated Server is a Bare-Metal or a Cloud Server that:
a) is hosted in a data center physically close to your application users and customers
b) provides the lowest possible round-trip delay for application delivery (typically less than 5 milliseconds).
Your Edge server environment can be used as:
a) Edge dedicated server with OS installed directly on the physical (bare-metal) server; or
b) As an infrastructure node that hosts virtual servers created with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22). VMM allows you to create and use Virtual Machines (VMs) that run a Linux distribution or Windows OS.

Yes, there are no limits on inbound and outbound Internet traffic on your bare metal server connected to a 20 Gbps bandwidth port and hosted in our edge data centers. There are also no data transfer fees. Each dedicated server with a 20 Gbps bandwidth port has a certain physical capacity of bandwidth quota, ranging from 5 Gbps to 20 Gbps, as chosen by the server owner. Server owners are free to transfer data without any restrictions up to the full capacity of the 20 Gbps Internet connection port they selected when they signed up. If the server user selected a 5 Gbps connection port at sign-up, they can upgrade to 10 Gbps or 20 Gbps.

Yes! Each 20 Gbps bandwidth server has four (4x) 25 Gigabit network interfaces configured for redundancy on 2 separate NIC cards. All four interfaces are placed in a single Link Access Group (LAG) and use LACP for individual link monitoring. Your Edge Dedicated Server is connected to two network switches with two (2x) 25-gigabit links to the first switch and two (2x) 25-gigabit links to the second switch. Each network switch has multiple 100 Gigabit fiber connections to the data center network architecture with failover protection. The entire network architecture maintains full data transfer capacity in the event of a single network device or link failure. Data transfer from the edge data centers to either the public Internet or the MPLS IP VPN network is secured by two different routers for each network. The routers are connected to a pair of network switches. Traffic can be routed through either router and is automatically switched if either network device fails.

All HostColor (HC) 20 Gbps dedicated servers come with "Free Infrastructure Support". HC never charges you for access to infrastructure technical support. Unlike the large hyperscale clouds like AWS, Azure and others, that charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your bare-metal edge server such as CPU, RAM, and storage drives. With our free infrastructure support, you can save money and get the technical support you need for the core components and networking features of your 20 Gbps dedicated edge server.
Please note that "Free Infrastructure Support" does not include maintenance or troubleshooting of the Edge Server's operating system (OS), any custom configurations created and maintained by the customer, and any installed software applications.
In addition to the "Free Infrastructure Support" HostColor takes the dedicated hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Server" support.

While most dedicated hosting providers offer 'Unmanaged' or 'Managed' hosting services, HostColor does 'Semi-Managed' and 'Managed' Edge Servers.

'Unmanaged' means that the client is solely responsible for the management of the edge bare-metal server they have. The provider's responsibility is to make sure that the server network connection works properly and in case of a hardware failure, to fix the failed components, or to replace the whole physical server.
'Managed' means that the provider is responsible for managing the network, the edge dedicated server, the installed operating system, and the software environment. The provider does operating system updates, software updates, and other management and configuration tasks on the bare-metal server. In other words unmanaged edge bare metal servers do not feature server-side support and therefore the clients pay for the base infrastructure service. The 'Managed Edge Servers' feature full server-side infrastructure, OS, and software environment support and therefore are more expensive, as the provider's experts commit time and work hours to deliver technical and system administration.
HostColor fills the gap by offering 'Semi-Managed' 20Gbps Dedicated Servers. 'Semi-Managed' means that our administrators install your preferred OS on the physical server or your preferred virtualization platform to transform the physical server into a Cloud infrastructure. We create a custom technology environment per your requirements and keep on record a description with the 'base desired state' of your edge server. As a part of the 'Semi-Managed' support contract, HostColor reinstalls the server OS per the request and helps the client fix issues and troubleshoot in case of any operating system, networking, or software configuration issues. All 'Semi-Managed' edge bare-metal servers feature up to 30 minutes per month of technical and system administration. Any time spent by HC experts on managing the server OS, software environments, or troubleshooting will be charged at HostColor's standard managed service rates.

After payment is received, the billing month begins the moment we send you your semi-managed Edge Server login credentials. You can choose between a month-to-month contract and an annual contract. All 20Gbps dedicated servers are set to month-to-month contracts by default to give you flexibility. If you wish to sign an annual contract, we will give you a lower monthly service fee, but you will be required to pay the full contract (all 12 service fees) in advance. Please note that your 20Gbps dedicated server on a month-to-month contract must be properly canceled and terminated before we will stop billing you. Like other dedicated hosting services, 20Gbps dedicated servers require a 30-day cancellation period. However, in some cases we allow early cancellation. To qualify for an early cancellation, you must have submitted a cancellation request from your account 5 business days prior to the start of the new billing cycle.