Austin Dedicated Server - Edge Servers

Your Austin Edge Server is a Bare-Metal or a Cloud Server that:
a) is hosted in a data center in Austin physically close to your application users and customers
b) provides the lowest possible round-trip delay for application delivery (typically less than 5 milliseconds).
Your Austin edge server environment can be used as:
a) Edge dedicated server with OS installed directly on the physical (bare-metal) server; or
b) As an infrastructure node that hosts virtual servers created with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22). VMM allows you to create and use Virtual Machines (VMs) that run a Linux distribution or Windows OS.

Yes, there are no limits on the inbound and outbound Internet traffic (data transfer) on your Edge Bare Metal server which is hosted in our data center located at 601 W 26th St in Austin. There are also no data transfer fees. Each Austin Edge bare metal server comes with a certain physical capacity of the Internet connection port - 5 Gbps, 10 Gbps, 20 Gbps, or 30 Gbps - chosen by the server owner. Server owners are free to transfer data up to the full capacity of the Internet connection port they selected when they signed up. If the server user selected a 5 Gbps connection port at sign-up, they can upgrade to 10 Gbps, 20 Gbps, or 30 Gbps, depending on the network interface available on the bare-metal server in Austin.

Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks typically result in service unavailability and thousands of dollars in data transfer service fees, especially if you host your IT infrastructure with one of the major hyperscale cloud providers.
HostColor's DDoS-protected edge bare metal servers in Austin minimize the risk of service unavailability and virtually eliminate the risk of you incurring data transfer costs as a result of artificial, bot-generated traffic to your server instances.
When you use our Austin bare-metal servers, your applications run behind sophisticated DDoS protection firewalls, maximizing application availability. Our natural, enterprise-grade, DDoS-protected networks safeguard your Austin dedicated server from unexpected network downtime, preventing loss of business and revenue. Our DDoS-protected network services filter out malicious traffic and ensure that legitimate traffic requests reach your servers and applications. Specifically, our DDoS protection includes the following capabilities:

• Real-time mitigation of malicious attacks
• Human-generated traffic that reaches your Austin edge bare metal server
• Native protection against network attacks of any size
• No additional fees or charges for DoS and DDoS protected servers and infrastructure
• No fees for bot-generated and malicious traffic on all unmetered Austin edge servers and dedicated clouds
• No increased latency and long round-trip delays in application delivery in the event of a network attack
• All IPv4 and IPv6 settings are protected from DDoS attacks

Yes! Each Austin Edge Server has four (4x) 25-gigabit network interfaces configured for redundancy on 2 separate NIC cards. All four interfaces are placed into a single link access group (LAG) and utilize LACP for individual link monitoring. Your Austin Edge Server is connected to two network switches with two (2x) 25-gigabit connection links to the first switch and two (2x) 25-gigabit to the second switch. Each network switch has multiple 100-gigabit fiber connections to the data center's network architecture that features failover protection. The overall networking architecture sustains full data transfer capacity with the failure of any single networking appliance or link. The data transfer from our Austin Edge data center to either the public Internet or the MPLS IP VPN network is secured by two diverse routers for each network. The routers are connected to a pair of network switches. The data transfer can be forwarded through both routers and will switch over automatically upon failure of any networking device.

All HostColor Edge servers in Austin come with "Free Infrastructure Support". HostColor never charges you for access to infrastructure technical support. Unlike the large hyperscaler clouds like AWS, Azure and others, that charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your Austin bare-metal dedicated server such as CPU, RAM, and storage drives. With our free infrastructure support, you can save money and have access to the technical support you need for the core components and network functions of your Austin edge server.
Please note that the "Free Infrastructure Support" does not include support for the operating system (OS), any custom configurations created and maintained by the customer, and the installed software applications.
Please note that in the event of a major hardware component failure or a failure of the Edge Server's operating system (OS), it is very likely that HostColor will deploy a new bare-metal server rather than repair the current server. For this reason, we expect our Edge Server customers to maintain a fully functional backup copy of their server technology environment, applications, and data.
In addition to the "Free Infrastructure Support" HostColor takes the Edge hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Servers" support.

While most dedicated hosting providers offer 'Unmanaged' or 'Managed' hosting services, HostColor does 'Semi-Managed' and 'Managed' Edge Servers.

'Unmanaged' means that the client is solely responsible for the management of the bare-metal edge server they have. The provider's responsibility is to make sure that the server network connection works properly and in case of a hardware failure, to fix the failed components, or to replace the whole physical server.
'Managed' means that the provider is responsible for managing the network, the physical server, the installed operating system, and the software environment. The provider does operating system updates, software updates, and other management and configuration tasks on the physical server. In other words unmanaged edge bare metal servers do not feature server-side support and therefore the clients pay for the base infrastructure service. The 'Managed Edge Servers' feature full server-side infrastructure, OS, and software environment support and therefore are more expensive, as the provider's experts commit time and work hours to deliver technical and system administration.
HostColor fills the gap by offering 'Semi-Managed' Edge Bare Metal Servers in Austin. 'Semi-Managed' means that our administrators install your preferred OS on the physical server or your preferred virtualization platform to transform the physical server into a Cloud infrastructure. We create a custom technology environment per your requirements and keep on record a description with the 'base desired state' of your NY server. As a part of the 'Semi-Managed' support contract, HostColor reinstalls the server OS per the request and helps the client fix issues and troubleshoot in case of any operating system, networking, or software configuration issues. All 'Semi-Managed' NY dedicated servers feature up to 30 minutes per month of technical and system administration. Any time spent by HC experts on managing the server OS, software environments, or troubleshooting will be charged at HostColor's standard managed service rates.

After the payment is made, the billing month starts from the moment we send you the login credentials of your Semi-managed Edge Server in Austin. You can choose between a month-to-month contract and an annual contract. All Austin Edge bare-metal servers are set to month-to-month contracts by default, something that gives you flexibility. If you want to sign an annual contract, we will give you a lower monthly service fee, however, you will be required to prepay the full contract (all 12 service fees). Please note that your Edge dedicated server in Austin set on a month-to-month contract must be properly canceled and terminated before we stop billing you. Like other dedicated hosting services, the Edge ones require a 30-day cancelation notice. However, on some occasions, we allow early cancelations. To qualify for an early cancelation, you must have submitted a cancelation request from your Account 5 business days before the beginning of the new billing cycle.