What is an Austin Dedicated Hosting Provider?
An Austin Dedicated Hosting Provider is a company that offers dedicated hosting services from data centers located in the Austin-Round Rock-San Marcos metro area. Many large Tier 3 and Tier 4 facilities owned by Equinix, Lumen, CyrusOne, Digital Realty, Data Foundry, LightEdge, DataBank, American Tower EDC and many other IT facilities are located in Austin, Texas. They enable cloud infrastructure providers to deliver application services to the entire Texas and Southern United States metro area with an average round-trip latency of 1 ms to 3 ms.
What is an Austin Edge Server?
Your Austin Edge Server is a Bare-Metal or a Cloud Server that:
a) is hosted in a data center in Austin physically close to your application users and customers
b) provides the lowest possible round-trip delay for application delivery (typically less than 5 milliseconds).
Your Austin edge server environment can be used as:
a) Edge dedicated server with OS installed directly on the physical (bare-metal) server; or
b) As an infrastructure node that hosts virtual servers created with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22). VMM allows you to create and use Virtual Machines (VMs) that run a Linux distribution or Windows OS.
What is the security level of my Austin Dedicated Server?
Bare Metal Servers and Dedicated Cloud Hosting infrastructure providers in general, and those in Austin in particular, offer the following levels of security with their dedicated hosting services:
1. Physical Environment Security
Physical environment security refers to all physical aspects of the Austin data center facilities used to house bare metal servers. This includes the resilience against natural disasters, the physical design of the data center and the way the server rooms and cabinets are organized, as well as power redundancy, Internet network redundancy, and overall business continuity.
2. Network Security
Network security is part of the overall data center communications architecture. It includes the redundancy of fiber connectivity routes and the wide choice of ISPs and interconnection options.
3. Physical Server Security
This can also be referred to as "Bare Metal Server Security". It refers to the specific hardware components and configurations of the server that increase its uptime. These include the number of power supplies (PSUs) used, the number and capacity of network interface cards (NICs), the number and specification of hard drives used (SATA, SAS, SSD, NMVe, etc.), the use of RAID controllers, the Intelligent Platform Management Interface (IPMI, also known as ILO and iDrac by server vendors) for remote network access to the Austin-based server, etc.
As a provider of Austin Bare Metal Servers, HC automatically covers the highest possible industry standards regarding "Physical Environment Security" and "Network Security". Physical Server Security is a customizable element of the dedicated hosting server that is selected by the user of the physical server (i.e. the customer).
Most of our Austin dedicated servers include the following "Physical Server Security" by default:
- Redundant Power Supplies (PSUs)
- At least 2 x 1 Gbps physical Network Interface Cards (NICs)
- Intelligent Platform Management Interface (IPMI) and IPMI capabilities, except for the Edge servers, which are shipped with SSH management access only and are not recoverable in the event of an operating system (OS) failure that renders the server inoperable
Does my Austin server feature unlimited data transfer?
Yes, there are no limits on the inbound and outbound Internet traffic (data transfer) on your Edge Bare Metal server which is hosted in our data center located at 601 W 26th St in Austin. There are also no data transfer fees. Each Austin Edge bare metal server comes with a certain physical capacity of the Internet connection port - 5 Gbps, 10 Gbps, 20 Gbps, or 30 Gbps - chosen by the server owner. Server owners are free to transfer data up to the full capacity of the Internet connection port they selected when they signed up. If the server user selected a 5 Gbps connection port at sign-up, they can upgrade to 10 Gbps, 20 Gbps, or 30 Gbps, depending on the network interface available on the bare-metal server in Austin.
Is my Austin dedicated server safe from DDoS attacks?
Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks typically result in service unavailability and thousands of dollars in data transfer service fees, especially if you host your IT infrastructure with one of the major hyperscale cloud providers.
HostColor's DDoS-protected edge bare metal servers in Austin minimize the risk of service unavailability and virtually eliminate the risk of you incurring data transfer costs as a result of artificial, bot-generated traffic to your server instances.
When you use our Austin bare-metal servers, your applications run behind sophisticated DDoS protection firewalls, maximizing application availability. Our natural, enterprise-grade, DDoS-protected networks safeguard your Austin dedicated server from unexpected network downtime, preventing loss of business and revenue. Our DDoS-protected network services filter out malicious traffic and ensure that legitimate traffic requests reach your servers and applications. Specifically, our DDoS protection includes the following capabilities:
- Real-time mitigation of malicious attacks
- Human-generated traffic that reaches your Austin edge bare metal server
- Native protection against network attacks of any size
- No additional fees or charges for DoS and DDoS protected servers and infrastructure
- No fees for bot-generated and malicious traffic on all unmetered Austin edge servers and dedicated clouds
- No increased latency and long round-trip delays in application delivery in the event of a network attack
- All IPv4 and IPv6 settings are protected from DDoS attacks
Is my Edge Bare Metal Server in Austin protected against failure?
Yes! Each Austin Edge Server has four (4x) 25-gigabit network interfaces configured for redundancy on 2 separate NIC cards. All four interfaces are placed into a single link access group (LAG) and utilize LACP for individual link monitoring. Your Austin Edge Server is connected to two network switches with two (2x) 25-gigabit connection links to the first switch and two (2x) 25-gigabit to the second switch. Each network switch has multiple 100-gigabit fiber connections to the data center's network architecture that features failover protection. The overall networking architecture sustains full data transfer capacity with the failure of any single networking appliance or link. The data transfer from our Austin Edge data center to either the public Internet or the MPLS IP VPN network is secured by two diverse routers for each network. The routers are connected to a pair of network switches. The data transfer can be forwarded through both routers and will switch over automatically upon failure of any networking device.
Can I have a dedicated cloud infrastructure in Austin?
You can build and deploy a dedicated cloud infrastructure on a single bare metal server or a cluster of servers. If you want to use two dedicated bare metal servers, they can be directly interconnected using 10GE NIC cards.
Our customers using dedicated servers in Austin Texas data centers can choose between Proxmox VE, VMware ESXi, Linux Containers, VirtualBox, OpenVZ, Microsoft Hyper-V, Kubernetes, Docker, and host of other other virtualization platforms.
Customers using Austin Texas Edge bare-metal servers running Ubuntu 22.04, Ubuntu 20.04, can use the Virtual Machine Manager (VMM) virtualization technology to create cloud servers.
Can I host Docker and Kubernetes containers in Austin?
Yes. You can create and host dedicated cloud infrastructure based on Docker and Kubernetes in Austin data centers and host containerized applications on it.
HostColor's Austin bare metal and cloud infrastructure allows organizations to deploy run, scale up, scale down, and quickly move Docker containers and the containerized applications from one virtual containerized environment to another without interruption. Docker containers are executable software packages that contain everything needed to run an application: code, runtime, system tools, system libraries, and settings.
HC also enables enterprises to deploy a fully isolated, dedicated cloud infrastructure for hosting and orchestrating containerized applications, based on the Kubernetes open source platform for managing containerized workloads and services.
Is business continuity possible on my Austin Server?
Yes, you can do this using virtualization technology such as Proxmox VE. Proxmox provides a software stack called the HA Manager that automatically detects failures and provides automatic failover.
The Proxmox VE HA Manager acts as an "automated" administrator. After resources (VMs, containers, etc.) are configured, the HA Manager monitors them for proper functionality and handles service failover to a redundant Ashburn server in case of failure or downtime. The HA manager can also handle normal user requests to start, stop, move, and migrate a service.
Is there technical support available?
All HostColor Edge servers in Austin come with "Free Infrastructure Support". HostColor never charges you for access to infrastructure technical support. Unlike the large hyperscaler clouds like AWS, Azure and others, that charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your Austin bare-metal dedicated server such as CPU, RAM, and storage drives. With our free infrastructure support, you can save money and have access to the technical support you need for the core components and network functions of your Austin edge server.
Please note that the "Free Infrastructure Support" does not include support for the operating system (OS), any custom configurations created and maintained by the customer, and the installed software applications.
Please note that in the event of a major hardware component failure or a failure of the Edge Server's operating system (OS), it is very likely that HostColor will deploy a new bare-metal server rather than repair the current server. For this reason, we expect our Edge Server customers to maintain a fully functional backup copy of their server technology environment, applications, and data.
In addition to the "Free Infrastructure Support" HostColor takes the Edge hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Servers" support.
What does a Semi-Managed Edge Server mean?
While most dedicated hosting providers offer 'Unmanaged' or 'Managed' hosting services, HostColor does 'Semi-Managed' and 'Managed' Edge Servers.
'Unmanaged' means that the client is solely responsible for the management of the bare-metal edge server they have. The provider's responsibility is to make sure that the server network connection works properly and in case of a hardware failure, to fix the failed components, or to replace the whole physical server.
'Managed' means that the provider is responsible for managing the network, the physical server, the installed operating system, and the software environment. The provider does operating system updates, software updates, and other management and configuration tasks on the physical server. In other words unmanaged edge bare metal servers do not feature server-side support and therefore the clients pay for the base infrastructure service. The 'Managed Edge Servers' feature full server-side infrastructure, OS, and software environment support and therefore are more expensive, as the provider's experts commit time and work hours to deliver technical and system administration.
HostColor fills the gap by offering 'Semi-Managed' Edge Bare Metal Servers in Austin. 'Semi-Managed' means that our administrators install your preferred OS on the physical server or your preferred virtualization platform to transform the physical server into a Cloud infrastructure. We create a custom technology environment per your requirements and keep on record a description with the 'base desired state' of your NY server. As a part of the 'Semi-Managed' support contract, HostColor reinstalls the server OS per the request and helps the client fix issues and troubleshoot in case of any operating system, networking, or software configuration issues. All 'Semi-Managed' NY dedicated servers feature up to 30 minutes per month of technical and system administration. Any time spent by HC experts on managing the server OS, software environments, or troubleshooting will be charged at HostColor's standard managed service rates.