What is a Boston Edge Server?
Your Boston Edge Server is a Bare-Metal or a Cloud Server that:
a) is hosted in a data center in Boston (Cambridge) physically close to your application users and customers
b) provides the lowest possible round-trip delay for application delivery (typically less than 5 milliseconds).
Your Boston edge server environment can be used as:
a) Edge dedicated server with OS installed directly on the physical (bare-metal) server; or
b) As an infrastructure node that hosts virtual servers created with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22). VMM allows you to create and use Virtual Machines (VMs) that run a Linux distribution or Windows OS.
Are there dedicated servers with unlimited bandwidth in Boston?
Yes, if by "unlimited bandwidth" you mean no restrictions on incoming and outgoing Internet traffic and no charges for data transfer used. Each dedicated server in Boston comes with a certain virtual or physical capacity of the Internet connection port, chosen by the server user. It varies from 100 Mbps to 30 Gbps. Unless the dedicated server is listed with a certain number of terabytes (TB) of data transfer, there are no limitations or restrictions on the used bandwidth used or data transfer quotas, up to the capacity of the Internet connection port, selected by our clients.
Unless otherwise specified, all dedicated servers in Boston offered by HostColor feature "unlimited bandwidth up to the capacity of the Internet connection port". This is also called "unmetered bandwidth", which is actually a more appropriate term to use.
"Unmetered Bandwidth" or "dedicated server with unmetered bandwidth" means that the hosting provider does not measure the bandwidth used by the server. In Boston and most of its other Edge data center locations HostColor allows its customers to use the full capacity of the physical Internet bandwidth port of their dedicated servers.
There are no limits on the inbound and outbound Internet traffic (data transfer) on the Edge Bare Metal servers hosted in our data center located at 300 Bent St in Cambridge. There are also no data transfer fees. Each Boston Edge dedicated server comes with a certain physical capacity of the Internet connection port - 5 Gbps, 10 Gbps, 20 Gbps, or 30 Gbps - chosen by the server owner. Server owners are free to transfer data up to the full capacity of the Internet connection port they selected when they signed up. If the server user selected a 5 Gbps connection port at sign-up, they can upgrade to 10 Gbps, 20 Gbps, or 30 Gbps, depending on the network interface available on the bare-metal server in Boston.
Is my Edge Server in Boston protected against failure?
Yes! Each Boston Edge dedicated server has four (4x) 25-gigabit network interfaces configured for redundancy on 2 separate NIC cards. All four interfaces are placed into a single link access group (LAG) and utilize LACP for individual link monitoring. Your Boston Edge Server is connected to two network switches with two (2x) 25-gigabit connection links to the first switch and two (2x) 25-gigabit to the second switch. Each network switch has multiple 100-gigabit fiber connections to the data center's network architecture that features failover protection. The overall networking architecture sustains full data transfer capacity with the failure of any single networking appliance or link. The data transfer from our Boston City Edge data center to either the public Internet or the MPLS IP VPN network is secured by two diverse routers for each network. The routers are connected to a pair of network switches. The data transfer can be forwarded through both routers and will switch over automatically upon failure of any networking device.
Can I have a dedicated cloud infrastructure in Boston?
You can use your preferred cloud computing virtualization technology to create and deploy a dedicated cloud infrastructure on a single bare metal server or a cluster of servers. If you want to use two dedicated bare metal servers, they can be directly interconnected using 1GE or 10GE NIC cards. If you need HostColor's help to create a cloud computing architecture, we can help you design one, deploy it, and manage it as needed.
Servers hosted in CoreSite BO1 data center at 70 Inner Belt Rd in Somerville can use Proxmox VE, VMware ESXi, Linux Containers, VirtualBox, OpenVZ, Microsoft Hyper-V, Kubernetes, Docker, or other virtualization platforms.
Edge bare-metal servers hosted at 300 Bent St in Cambridge can use the Ubuntu operating system with Virtual Machine Manager (VMM) virtualization technology in Ubuntu 20 (or Ubuntu 22) OS.
Is there technical support available?
All HostColor Edge servers in Boston come with "Free Infrastructure Support". HostColor never charges you for access to infrastructure technical support. Unlike the large hyperscale clouds like AWS, Azure, and others, which charge their customers for access to technical support for their bare-metal or cloud infrastructure.
Our infrastructure technical support covers everything related to network interfaces and the core functionality of the physical components of your Boston bare-metal dedicated server such as CPU, RAM, and storage drives. With our free infrastructure support, you can save money and have access to the technical support you need for the core components and network functions of your Boston edge server.
Please note that the "Free Infrastructure Support" does not include support for the operating system (OS), any custom configurations created and maintained by the customer, and the installed software applications.
Please note that in the event of a major hardware component failure or bare-metal server operating system (OS) failure, it is very likely that HostColor will deploy a new bare-metal server rather than repair the current server. For this reason, we expect our Edge Server customers to maintain a fully functional backup copy of their server technology environment, applications, and data.
In addition to the "Free Infrastructure Support" HostColor takes the Edge hosting services it provides to a new level of reliability with its "Semi-Managed Dedicated Servers" support.
What does a Semi-Managed Edge Server mean?
While most dedicated hosting providers offer 'Unmanaged' or 'Managed' hosting services, HostColor does 'Semi-Managed' and 'Managed' Edge Servers.
'Unmanaged' means that the client is solely responsible for the management of the bare-metal edge server they have. The provider's responsibility is to make sure that the server network connection works properly and in case of a hardware failure, to fix the failed components, or to replace the whole physical server.
'Managed' means that the provider is responsible for managing the network, the physical server, the installed operating system, and the software environment. The provider does operating system updates, software updates, and other management and configuration tasks on the physical server. In other words unmanaged edge bare metal servers do not feature server-side support and therefore the clients pay for the base infrastructure service. The 'Managed Edge Servers' feature full server-side infrastructure, OS, and software environment support and therefore are more expensive, as the provider's experts commit time and work hours to deliver technical and system administration.
HostColor fills the gap by offering 'Semi-Managed' Edge Bare Metal Servers in Boston. 'Semi-Managed' means that our administrators install your preferred OS on the physical server or your preferred virtualization platform to transform the physical server into a Cloud infrastructure. We create a custom technology environment per your requirements and keep on record a description with the 'base desired state' of your dedicated server in Boston. As a part of the 'Semi-Managed' support contract, HostColor reinstalls the server OS per the request and helps the client fix issues and troubleshoot in case of any operating system, networking, or software configuration issues. All 'Semi-Managed' dedicated servers in Boston feature up to 30 minutes per month of technical and system administration. Any time spent by HC experts on managing the server OS, software environments, or troubleshooting will be charged at HostColor's standard managed service rates.
How does HostColor bill my Boston Edge Server?
After the payment is made, the billing month starts from the moment we send you the login credentials of your Semi-managed Edge Server in Boston. You can choose between a month-to-month contract and an annual contract. All Boston Edge bare-metal servers are set to month-to-month contracts by default, something that gives you flexibility. If you want to sign an annual contract, we will give you a lower monthly service fee, however, you will be required to prepay the full contract (all 12 service fees). Please note that your Edge Server in Boston set on a month-to-month contract must be properly canceled and terminated before we stop billing you. Like other dedicated hosting services, the Edge ones require a 30-day cancelation notice. However, on some occasions, we allow early cancelations. To qualify for an early cancelation, you must have submitted a cancelation request from your Account 5 business days before the beginning of the new billing cycle.